Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Cape Cod Comprehensive Treatment Centers to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Cape Cod Comprehensive Treatment Centers.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

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One of the many reasons why Cape Cod Comprehensive Treatment Centers have been able to help so many men and women achieve long-term recovery from their opioid dependence is the fact that we are dedicated to empowering all of our patients to play active roles in their treatment.

The care at Cape Cod Comprehensive Treatment Centers is customized to ensure that each patient receives the medications and therapeutic interventions that are best designed to meet their unique needs.

This dedication to customized care means that the cost of treatment may vary from patient to patient. However, because we understand that cost-related concerns can undermine patients’ efforts to focus their full attention on their recovery, we conduct open conversations with all patients prior to the start of treatment to confirm the cost of their care and to verify how they will pay for the services that they receive.

Though costs and payments will vary, certain standard policies and procedures will apply to all who choose to heal at Cape Cod Comprehensive Treatment Centers.

First, all patients, even those who will be using insurance benefits to pay for their treatment, are expected to pay their intake fees on the day of their intake appointment. These fees may be paid with cash, money orders, or major credit cards. Credit cards must be issued in the name of the person who is paying for treatment. (If someone other than the patient is paying, that person must be present when the credit card is used.)

Additional payment information:

  • All patients are expected to pay for treatment in advance of receiving services.
  • This policy applies to customers who are paying for their own care, as well as to most insurance patients as well.
  • Insurance patients will be provided with an invoice that they can submit to their insurance provider in order to be reimbursed for eligible out-of-pocket expenses.
  • Insurance patients must provide a valid insurance card during their intake appointment and must have their eligibility and coverage confirmed by one of our staff members.

If you have any questions about treatment costs or any other aspects of receiving care at Cape Cod Comprehensive Treatment Centers, please feel free to contact us at your convenience. Our friendly and supportive staff members look forward to providing you with all of the information necessary to make the best decisions about getting the help you need to overcome your opioid dependence.